Vision 360Practice Management Suite
A complete practice management system for independent optometry in Australia and New Zealand. Runs on Windows, Mac, iPad and iPhone, hosted securely in your practice. Designed by optometrists, for optometrists.
Meet your new practice.
Every module your team uses, in one place, built around how optometry actually works.
Your whole day,
at a glance.
A home screen of living tiles. Today's patients, who's in the chair, the clock, your recalls and messages. Tap a tile and you're in. Arrange it your way, then set it as the practice default.
Six light and dark themes, plus WorkView: a colour of your own that follows you to any computer when you sign in.
Tiles you can customise.
Resize, reorder, recolour and add your own shortcut tiles. Every staff member can make home their own.
One search for everything.
Patients, appointments and modules from a single box. Type as you go, no Find button.
Clock that becomes a timer.
Dilation, soak and education timers in the same tile, with the soonest one always in front.
Built inside a working independent practice. Tested on real patients, real orders and real Saturdays before anyone else sees it.
Start on day one with nothing to unlearn.
No legacy system, no workarounds. Vision 360 becomes your appointment book, clinical record, point of sale, inventory and recall engine from your first patient.
Plan your opening ›Moving from Optomate Touch or Sunix?
Keep your patient history and leave the cramped windows behind. A built-in migration tool brings patients, files and documents across from Optomate Touch, and we plan every other move with you.
How switching works ›Compete with the big groups.
Myopia management designed by an internationally recognised leader in the field, plus specialty lenses, dry eye and dashboards the corporates would envy, priced as one subscription per practice.
See the numbers ›A diary that
fills its own gaps.
Every free minute is measured and shown, so nothing slips past. Drag to move, drag to resize, colour by status. Your booking policies are built in, from Saturday reservation fees to late-cancellation charges.
Try it: tap a dashed gap in the diary to book it.
Reservation fees.
Prepaid slots are confirmed, unpaid ones stay tentative and release themselves on schedule.
Attendance flags.
Patients with repeated no-shows or cancellations carry a !! marker when you book them.
Practitioner rules.
“Prefers” shows a star. “Must see” stops a booking in the wrong column, with a reason.
Change schedule.
Block leave or open extra sessions per optometrist. Affected bookings are flagged to move.
Everything about a patient.
Side by side.
Info, history, transactions, bookings, messages, prescriptions, orders, exams, letters and documents in one file. Open a contact lens order next to the Rx history, without a stack of overlapping windows.
Try it: tap the Rx, History or Transactions tab.
Balance, always in view.
Owing in red, credit in green, alerts beside it. Credit on file settles new invoices automatically.
History at a glance.
Last exam, last visit, next appointment, attendance record and patient since, on the first tab.
Families linked.
Parents, children and partners connected, with relation-aware mobile numbers for every child.
Written by optometrists.
For the consulting room.
A full examination record with 24 sections you can reorder or hide. Previous findings appear as hints, normals fill in with a tap, and refraction runs left to right the way you think: presenting, objective, subjective, final.
Watch the refraction fill in, or tap › and » to copy a column forward.
Right eye on the left.
RE and LE side by side on every screen, form and printout, exactly as you sit facing the patient.
Copy forward.
One click sends a column to the next, two send it to Final. Save Final as a new Rx.
Dictate your notes.
Local voice dictation on the consulting-room PC for summaries and letters.
Mixed billing, done right.
Private or bulk billed per consult, several items per visit, Medicare item rules enforced.
Show parents the curve. Then bend it.
Axial length plotted against age-normative percentiles, for both eyes, every visit. Set a progression target, record the treatment, and see in one chart whether it's working.
Every treatment.
Ortho-K, atropine, myopia control spectacles and soft lenses, alone or combined.
Risk at intake.
Parental myopia, outdoor time, near work and screen time captured once.
Try it: compare with a typical untreated path.
A third kind of prescription.
Ortho-K, sclerals, hybrids and custom designs get their own Rx type, with templates you define for each lens and manufacturer. Every change is kept per eye, so you can see exactly what was ordered at each revision.
Your templates.
Add the parameters each design needs, from TRZ and RZD to sagittal depth and landing zones.
Its own order flow.
Specialty orders sit apart from stock lenses, with the manufacturer's reference kept on file.
Deeper than a checklist.
OSDI scored as you tap. NIBUT, osmolarity, staining and meibography recorded together, checked against TFOS DEWS II criteria, then a stepwise plan your patient can follow and you can measure.
Contributors flagged.
Screen time, medications and conditions known to worsen dry eye, highlighted for you.
Progress over time.
Symptom and sign trends across visits show what each treatment step achieved.
Try it: tap a visit on the chart to see its findings.
Every job, tracked
from chair to collection.
Spectacles, contact lenses, Ortho-K, specialty lenses and repairs each get their own order screen. The prescription and lenses sit at the top of every job card. Sell glasses without an order and Vision 360 reminds you until there is one.
Watch job SP-10427 come back from the lab.
Job cards sent for you.
Spectacle jobs are emailed to the lab and a copy printed for the frame.
Tracking built in.
Supplier order and courier numbers on file, with collection, post or direct-to-patient delivery.
Ready together.
Patients with several orders are flagged, so you tell them once when everything has arrived.
Status by SMS.
Send “ready to collect” or tracking details straight from the order.
Take payment in two taps.
Consultations, scans, frames and lenses on one invoice. Pick a payment tile, done. Receipts are locked snapshots you can reprint or email any time, and credit on file is applied automatically.
Try it: tap a payment method to take payment.
Stock that knows its fund codes.
Frames, sunglasses, lenses, contact lenses and solutions in one list you can sort, filter and rearrange. Import a supplier price list and every lens arrives with the health fund item codes it attracts.
Try it: tap a category to filter the stock list.
Barcodes you can print.
Digits-only codes for labels, scanned straight into a sale or a stocktake.
Never stuck at zero.
Sell before the delivery lands. Negative stock is allowed, flagged and added to the reorder list.
Every code, ready to claim.
A 1.60 progressive with AR carries its progressive, high-index, coating and UV codes automatically.
Know where you stand.
Every single day.
Revenue, consultations, conversion, attendance and each optometrist's performance, compared with last year at the same point. Finance is for analysis; payments stay with the patient, where they belong.
Simulated practice data.
Messages that bring patients back.
Reminders with an add-to-calendar link, recalls, order updates and reservation-fee requests, each from a ready template. Send from the practice mobile or let scheduled messages go out on their own.
Recalls that run.
Due patients gathered into a worklist and contacted by SMS, email or a call.
Patient Caller.
Call patients from the practice phone straight from Vision 360 on mobile.
Patient journey emails.
Welcome, aftercare and follow-up emails timed to each visit.
Fees, handled kindly.
Late-cancellation and no-show notices with a payment link, in your words.
Try it: pick a message type, then press Send to text Olivia.
Speaks your
patients' language.
Every screen, prompt and printout in English, Traditional Chinese or Simplified Chinese. Each staff member chooses their own, and receipts, prescriptions and SMS follow each patient's preferred language. Clinical abbreviations stay exactly as you write them.
An iPad for every role.
iPads take on roles: patient registration at the front desk, pretest with automatic test rules, clinic handover, and full-screen patient education videos. Hand one to a patient and it shows only what they need.
Pretest, planned.
Tests flagged by appointment type, last scan dates and contact lens wear.
Patient education.
Full-screen videos with a timer on the home clock, so you know when to head back in.
Every device.
One server, in your practice.
Vision 360 runs on Windows, Mac, iPad, iPhone and Android, so you're not tied to one Windows PC at the front desk. Your patient data never leaves the building: it lives on a server inside your practice, with automatic encrypted offsite backup if you want it. And it keeps running when the internet doesn't.
Try it: tap a device to see what it does in the practice.
Every device signs in to the same server, so everyone sees the same diary, files and orders in real time.
Not tied to Windows.
Windows PCs, Macs, iPads, iPhones and Android phones all run Vision 360. Use whatever suits each room.
Hosted in your practice.
Your patient records sit on your own server, on your premises, under your control.
Encrypted offsite backup.
Optional automatic backups, encrypted before they leave the building, with built-in integrity checks.
Secure remote access.
Check tomorrow's diary from home over your practice's private, encrypted network.
Before you sign anything.
Every new practice system promises to be simpler. Simpler is good. But the system you choose will run your clinic for the next ten years, so these are the questions worth asking first.
Worth waiting for.
The clinical depth is already here. Next come the connections that make every day faster, built with the practices that join us now.
Practices that join early help decide what comes first.
- Medicare and health fund claimingQuote, claim and take payment in one step, including mixed invoices.
- Fully automated SMSReminders, confirmations and recall campaigns sent on schedule, with opt-out handled for you.
- Equipment integrationAutorefractor, lensmeter and imaging results straight into the exam.
- Multi-locationSeveral branches, one patient database, group reporting.
- Accounting exportDaily takings straight to Xero or MYOB.
And that's not all.
The details that make a practice run smoothly, already thought of.
Voice dictation.
Dictate exam summaries and letters on the consulting-room PC, processed locally.
Updates on your terms.
Never automatic. Each update backs up first, shows its progress and can roll back.
Daily and weekly tasks.
Opening, closing and weekly jobs with colour-coded categories and sign-off.
Team roster.
Staff rosters, leave and unavailability by pay fortnight, a tap from the home clock.
Team messages.
Quick notes between the front desk and consulting rooms, without leaving the screen.
Print settings with QR codes.
Layouts, margins and closing messages per document, with booking and reorder QR codes.
Patient merge.
Combine duplicate files safely, with name, birth date and phone checks before anything moves.
Referrers and letters.
Referral letters and replies written from the exam, filed against the patient.
Permissions that make sense.
Admin-only actions protected by PIN, from deletions to price-list imports.
Loyalty and credit.
Prepayments, reservation fees and account credit tracked to the cent.
Stocktake and write-off.
Scan to count, reconcile and write off, with the cost value kept up to date.
Prescriptions your way.
Print or email spectacle, contact lens and specialty prescriptions in your own style, with your disclaimers.
Moving over, without the stress.
Whether you're coming from Optomate Touch, Sunix or opening your doors for the first time, we set Vision 360 up with you and stay on your side of the counter.
See it with your team.
A walkthrough on your own workflows, from booking to collection.
Bring your patients.
Patients, files and documents migrated with our Optomate Touch import tool, checked, and duplicates merged.
Set up your way.
Fees, booking policies, templates, staff and themes configured before go-live.
Go live with support.
Training for every role and people who know optometry when you need them.
Talk to us before you commit.
If you're comparing new systems right now, see Vision 360 on your own appointment types, fees and workflows first. It takes 30 minutes, and you'll know exactly what you'd be giving up, or gaining.
- Founding practice places with priority onboarding and a say in what we build next.
- A walkthrough with an optometrist, not a sales script.
- Your data comes with you, from Optomate Touch today and other systems on request.
See Vision 360 in your practice.
Book a demo and we'll show you the system on your own appointment types, fees and workflows.